Your privacy matters to us

Privacy Policy

We give a lot of importance to the protection of your data. We have established safety and confidential rules to ensure the best possible protection of your data.

Effective Date: July 10, 2024 | Last Updated: January 1, 2025

1. About Us

Company Information

This website is operated by gamers-gaming LLC, a limited liability company incorporated under the laws of Wyoming, United States ("Digital Gamings", "Gamers-Gaming", "we", "us", "our"), registered with the Wyoming Secretary of State (Filing ID: 2024-001487444).

Legal Entity:

gamers-gaming LLC

Jurisdiction:

Wyoming, United States

Principal Address:

312 West 2nd Street, Casper, WY 82601

State Filing ID:

2024-001487444

Website:

www.gamers-gaming.com

Contact Email:

support@gamers-gaming.com

Our Business

The website www.gamers-gaming.com and our mobile applications ("website") lists various digital content, e.g. downloadable game titles and other downloadable content ("Content"). We sell on the website official keys, issued by the publisher and/or the developer of relevant Content ("Developer"), which allow the user to unlock, access and download the relevant Content from the Developer's platform ("Code(s)").

Important: We are not the Developer of the Content and we do not own or operate the Developer's platform. We source all digital products directly from authorized distributors and official publisher channels. All keys are 100% legitimate and obtained through verified supply chain partnerships.

Business Classification: We operate as a wholesale-agent/broker of digital video game products, gift cards, and related digital content as registered with the IRS.

Privacy Commitment

We give a lot of importance to the protection of your data. We have established safety and confidential rules to ensure the best possible protection of your data. We do, however, need to collect certain information when you order. Please know that personal data is not collected without your prior consent.

These rules apply to all those involved with the company. By using our services, you agree to the collection and use of information in accordance with this policy.

Who does this privacy notice apply to?

This privacy notice applies to individuals who access, browse and use our website. Its aim is to give you information on how we collect and process your personal data through your use of the website. We collect personal data when you access our website, register with us, contact us, send us feedback and product reviews, purchase Codes and other products via our website, post material to our website, request marketing updates and take part in promotions, surveys, affiliation or partnership programs via our website.

Important Reading Notice

It is important that you read this privacy notice together with any other privacy notice or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are aware of how and why we are using your personal data.

Data Protection

Your personal information is encrypted and protected with industry-leading security measures.

GDPR Compliant

We fully comply with GDPR and other international privacy regulations.

2. Types of Personal Data We Process

Definition of Personal Data

"Personal data" means information about an individual from which that person can be identified. It does not include data where an individual's identity has been removed (anonymous data). Throughout this privacy notice we use the term "processing" to refer to all activities involving your personal data, including collecting, handling, storing, sharing, accessing, using, transferring, erasing and disposing of it.

Identity and Contact Data

  • Name, postal address, email address, date of birth
  • Personal data provided when contacting us
  • Account registration information
  • Support ticket communications

Financial Data

  • Payment card numbers, cardholder name(s), security codes, expiry dates
  • Information necessary for processing payments and fraud prevention
  • Payment details received from your payment card issuer or payment provider
  • Billing-related information

Transaction Data

  • Details about payments to and from you
  • Details of products and services you have purchased from us
  • Purchase history and order information
  • Digital key redemption data

Technical Data

  • Internet protocol (IP) address, browser type and version
  • Time zone setting and location, browser plug-in types and versions
  • Operating system and platform and other technology on the devices you use
  • Device identifiers and mobile network information

Usage Data

  • Information about how you use the website and services
  • Services you view or search for, page response times, download errors
  • Length of visits and page interaction information (scrolling, clicks, mouse-overs)
  • Website navigation paths and timing patterns

Marketing and Communications Data

  • Your preferences in receiving marketing communications from us
  • Your communication preferences
  • Newsletter subscription data
  • Marketing campaign interaction data

Aggregated Data

We also collect, use and share aggregated data such as statistical or demographic data for various purposes. Aggregated data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. However, if we combine or connect aggregated data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data.

Special Categories of Personal Data

We do not collect any special categories of personal data about you (this includes personal data that reveals racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, health data, or sexual orientation). Nor do we collect any information about criminal convictions and offences.

3. How We Use Your Personal Data

Order Processing

  • Processing and delivering your digital purchases
  • Sending order confirmations and receipts
  • Providing customer support
  • Processing refunds when applicable

Security & Fraud Prevention

  • Detecting and preventing fraudulent activities
  • Verifying user identity
  • Protecting against unauthorized access
  • Compliance with legal requirements

Service Improvement

  • Analyzing website usage and performance
  • Personalizing your shopping experience
  • Improving our products and services
  • Developing new features

Marketing Communications

  • Sending promotional emails (with your consent)
  • Notifying you about new games and deals
  • Conducting customer surveys
  • Newsletter subscriptions
Legal Basis: We process your data based on contract performance (order fulfillment), legitimate interests (fraud prevention, service improvement), and consent (marketing communications).

4. Disclosure of Your Personal Data

Our Promise

We never sell, rent, or trade your personal information to third parties for their marketing purposes. Your data is only shared when necessary to provide our services or as required by law.

Service Providers

We share limited data with trusted partners who help us operate our business:

  • Stripe: Payment processing (encrypted financial data only)
  • Email Services: Order confirmations and customer communications
  • Cloud Hosting: Secure data storage and website hosting
  • Analytics: Website performance and user behavior analysis

Legal Requirements

We may disclose your information when required by law or to:

  • Comply with legal processes or government requests
  • Protect our rights, property, or safety
  • Prevent fraud or illegal activities
  • Enforce our terms of service

Business Transfers

In the unlikely event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner, but only with the same privacy protections outlined in this policy.

5. Third Party Links

External Websites and Services

The website may include links to third party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third party websites and are not responsible for their privacy notices.

When you leave our website, we encourage you to read the privacy notices of every website you visit. Please see our cookies policy for details of cookies and similar technologies served by third parties and how to control these.

Payment Processors

We use trusted third-party payment processors to handle transactions securely. These services have their own privacy policies and terms of service:

  • Stripe: Handles credit card and payment processing
  • PayPal: Alternative payment method option
  • Other payment providers: Various regional payment methods

Gaming Platforms

When you purchase and redeem digital keys, you may be directed to various gaming platforms to activate your content:

  • Steam: Valve Corporation's digital distribution platform
  • Epic Games Store: Epic Games' digital storefront
  • Origin/EA App: Electronic Arts' gaming platform
  • Uplay/Ubisoft Connect: Ubisoft's gaming service
  • Console Stores: PlayStation, Xbox, and Nintendo digital stores

Analytics and Marketing Partners

We work with trusted partners to improve our services and provide relevant content:

  • Google Analytics: Website usage and performance analytics
  • Social Media Platforms: Facebook, Twitter, Instagram for marketing
  • Email Service Providers: For newsletters and communications
  • Customer Support Tools: For providing better customer service

Your Control

You can control many of these integrations through your browser settings, account preferences, and by reviewing the privacy policies of these third-party services. We encourage you to understand how these services handle your data.

6. Data Security

Encryption & Protection

  • 256-bit SSL encryption for all data transmission
  • Advanced encryption for stored personal data
  • Secure hosting infrastructure
  • Regular security audits and updates

Access Controls

  • Strict employee access controls
  • Multi-factor authentication
  • Regular access reviews and monitoring
  • Data minimization principles

Payment Security

  • PCI DSS compliance for payment processing
  • No storage of credit card information
  • Fraud detection and prevention systems
  • Secure payment tokenization

Incident Response

  • 24/7 security monitoring
  • Immediate incident response procedures
  • Data breach notification protocols
  • Regular backup and recovery testing
Note: While we implement industry-leading security measures, no method of transmission over the internet is 100% secure. We continuously update our security practices to protect your information.

7. Your Legal Rights

Under GDPR and Other Privacy Laws, You Have the Right To:

Access Your Data

Request a copy of all personal data we hold about you

Data Portability

Receive your data in a structured, machine-readable format

Rectification

Correct any inaccurate or incomplete personal data

Erasure (Right to be Forgotten)

Request deletion of your personal data under certain conditions

Restrict Processing

Limit how we use your personal data in certain circumstances

Object to Processing

Opt-out of certain types of data processing, including marketing

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information in the "Contact Us" section. We will respond to your request within 30 days.

Account Settings

Many preferences can be updated directly in your account dashboard

Email Preferences

Unsubscribe links are included in all marketing emails

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, or as required by law. Account data is typically retained for 7 years after account closure for legal compliance.

8. Contact Us

Privacy Inquiries

Data Protection Officer:

privacy@gamers-gaming.com

General Support:

support@gamers-gaming.com

Submit Support Ticket

Business Information

Website:

www.gamers-gaming.com

Response Time:

Within 30 days

Business Hours:

24/7 Digital Support

Supervisory Authority

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with your local data protection supervisory authority. For EU residents, you can find your local authority at edpb.europa.eu

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending an email notification for significant changes
  • Updating the "Last Updated" date at the top of this policy

Your Data is Protected

We are committed to maintaining the highest standards of data protection and privacy compliance.

GDPR
Compliant
256-bit
SSL Encryption
24/7
Security Monitoring
0
Data Breaches

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